Richard and Sharon Orndorf opened Powerhouse Gym in the Monroe Shopping Center in 1997. Since then, the business has steadily grown, now occupying the former Baisley grocery store.
The Orndorf’s purchased and renovated the building to provide their members with more than 15,000 square feet of state of the art muscle building, cardio equipment and free weights. The gym offers personal trainers for circuit training, weight lifting, and counseling. A fruit and juice bar offers quick, healthy treats for gym clients.
Tech Experts recently worked with Powerhouse to upgrade their company’s network, servers and workstations, and we asked Sharon to talk about the experience.
“Our business is totally reliant on computer technology,” explained Sharon. “We utilize our computer system for point of sale and complete client profiles for billing and history purposes. If our system is down we are at a total shutdown of operations.”
Powerhouse upgraded their server to an IBM xSeries 3200 machine, running Microsoft Windows Small Business Server. Their proprietary member management software relies on Microsoft SQL server for it’s database. The new workstations are Lenovo ThinkCentre desktop computers, all optimized for speed and reliability.
Sharon continued: “One of the advantages to working with Tech Experts is that the company is available 24/7. Their remote monitoring and off-site backup service helps eliminate computer problems before they escalate into something major.”
Tech Experts monitors Powerhouse’s server 24 hours per day, 7 days per week, and is immediately notified if there is a problem with the Gym’s server or network. Tickets are automatically generated and problems resolved, many times before Powerhouse’s staff is even aware there was an issue. This let’s Richard and Sharon concentrate on running their business, instead of worrying about their computers and network.
“Working with Technology Experts definitely has contributed to the success of our business,” Sharon explained. “We rely on the expertise of Tech Experts to keep us in the forefront of our business in this competitive market.”