(Or, Why We Don’t Sell or Recommend Dell Computers for Our Clients)
Dell recently issued a recall of 4.1 million Sony-made laptop batteries sold between April 2004 and July 2006 because of a fire-hazard risk.
Following Dell’s announcement, Apple has also issued a recall for 1.8 million laptop batteries for the same reason: the batteries can overheat and cause the laptop to ignite.
If you own a Dell or a Mac laptop, check to see if your battery is on the recall list. If it is, remove the battery and run the laptop from an electrical outlet until you receive a free replacement.
How To Know If Your Laptop Battery Is At Risk
If you own a Dell laptop and want to see if it is affected, visit www.dellbatteryprogram.com. You will be prompted to enter the product number written on the inside of the battery.
If you own an Apple laptop, go to: www.apple.com and type “battery recall” in thesearch option.
This recall is for laptops with PowerPC chips. Newer Mac laptops with Intel chips are not affected by the recall.
Dell confirmed that it worked with Sony over the last few months to improve the battery manufacturing process.
However, Sony batteries are used by many different laptop manufacturers, which means the problem may be more widespread than Dell laptops.
Battery recalls are nothing new, but this recent recall is considered the largest in consumer electronics history.
Not Sure What To Do?
If you have a laptop and you’re concerned about the battery overheating, give us a call. We’ll be more than happy to investigate whether or not your battery needs to be replaced. Just don’t delay!