Some problems are difficult to spot. They bubble under the surface without getting noticed until it’s too late.
Other problems hit you straight in the face, normally at the worst possible time.
When it comes to your business’s IT, you need to keep an eye out for each of these, as things can get nasty if you don’t stay on top of things.
Keeping your IT updated is a good start, but it isn’t enough on its own. How do you know what to look out for? Let’s look at some of the main culprits.
The slow creepers
Slow computers are a big one, and they’re quite tricky to spot because they gradually slow down over time.
This means that people using them gradually adjust to degrading levels of performance without necessarily being aware that’s happening.
The same is true for software. As staff get used to using slow and buggy tools, it gets normalized and the IT gremlins become accepted as part of their daily life.
It’s always worth fixing slow devices and processes. Speeding them up will let your staff be more productive. And give morale a boost too.
Out of date systems
Another thing that can be difficult to spot is when warranties run out.
On top of official warranties, IT systems also have a separate lifespan for how long vendors will continue to offer updates. Pushing this to the edge can significantly impact features, compatibility, as well as security.
Your customers don’t have much patience for slow or clunky processes.
It can be difficult to measure how much business you lose on the back of this, so frequently auditing your systems is key to avoiding missed opportunities.
Too old to scale
If your IT systems aren’t scalable, there’s a real risk that your business will need to start turning down work because you’re not able to handle swings in demand.
It’s worth bearing in mind that there’s a far greater chance of experiencing big changes in consumer behavior in 2021, both during and in the aftermath of this pandemic.
Also, if you’re running out-of-date IT systems, you’re living with the risk that you won’t be able to quickly adopt new ways of working, as technology changes your industry.
What can you do?
An important first step is to have an IT strategy in place that acts as a foundation for your business.
Instead of reacting to problems as they come up, an IT strategy will help you plan for future scenarios. As well as acting as a solid foundation to help your business make the best possible decisions about the future.
A good IT strategy creates a technology roadmap for getting your business up to speed and keeping it there.