![Thomas Fox](https://www.techtidbit.com/wp-content/uploads/2014/05/Thomas_Fox_514_3.jpg)
I hope that you and your family (and pets) are safe and sound and doing as well as can be expected. This is an extraordinary time for all of us, and the very embodiment of the ancient Chinese aphorism “may you live in interesting times.” We surely do.
Our team is mixed between working in the office and working from home, and everyone is doing a great job. We initially saw a huge increase in our ticket volume as our client’s teams prepared to work from home but that’s tapered off in the last week to a pretty normal level of activity.
If you had to wait for help, please accept my personal apology for the inconvenience – while we have plans to handle client disasters, I never anticipated something as far-reaching as the current pandemic.
The “new normal”
If the politicians and experts are to be believed, many of the changes we’ve had to make to slow the spread of this virus are going to be around for quite a while, at least until we have an effective vaccine for COVID-19. From an IT perspective, that means more of your team will probably be working remotely. And that presents a new kind and new level of security exposure for your company. [Read more…] about Working From Home? Probably The “New Normal”