People working with technology understand that downtime happens, whether it is planned (as during upgrades and maintenance) or as an unplanned emergency. Unnecessary downtime often costs an organization significant amounts of money.
Not being able to process sales is perhaps the most direct way in which your company will lose revenue during downtime.
If your sales team uses your company’s online resources in their daily tasks, they won’t be ringing up the sales numbers. Add to this the costs of resolving the issues that caused the downtime, including both labor and materials, you’re left with the direct monetary impact to your organization.
There’s no doubt about it – downtime can damage your company’s reputation. Your customers don’t like to be kept waiting. Downtime may cause late deliveries, interfere with your customers’ ability to place an order or even to contact your customer service.
Efficient business owners understand that employee productivity has a direct impact on the company’s bottom line. It’s crucial that everyone has the tools they need in order to remain productive. Downtime causes loss of productivity, and, therefore, profits.
The only way to maximize uptime is to monitor your systems on an ongoing basis. This will provide you with specific details regarding any issues affecting your organization. If you are experiencing anything less than 99.9 percent uptime, you need to start looking into solutions to resolve the problem. Give us a call today.
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